Supervision & Management: A Guide to Modifying Work Behavior

ISBN-13: 9781557283061 / Angielski / Miękka / 1994 / 244 str.

John N. Marr; Richard T. Roessler

Opis

This practical business book shows how effective management can change the way people work. It demonstrates specific managerial behaviors that solve problems of profitability, productivity, quality, safety, customer service, absenteeism, tardiness, theft, and communication. Based on seminars given throughout the country to a wide range of business executives, including Wal-Mart managers and supervisors, the procedures are useful to any enterprise, large or small. Supervision & Management: A Guide to Modifying Work Behavior answers a long-felt need of business managers for a straightforward, step-by-step guide to overcoming behavior problems in the workplace.