Supersizing Your Tips: Win - Win - Win Strategies for Guests, Servers and Owners

ISBN-13: 9781511430555 / Angielski / Miękka / 2015 / 124 str.

John Golde; Raymond Aaron

Opis

ARE YOU A SERVER FEELING YOU ARE IN A DEAD END?

Here's how to take ownership of your job and double or triple your earnings immediately.

ARE YOU A RESTAURANT OWNER NEEDING TO MOTIVATE YOUR SERVERS?

Here's how to pump up their enthusiasm and lift their level of excellence to get to award-worthy service.

Supersizing Your Tips is the essential handbook for every server and restaurant owner. Filled with field-tested strategies, John Golde and Raymond Aaron draw on their extensive, global sales experience to turn tired and bored servers into accomplished, articulate, guest-focused salespeople. It begins with a simple change in attitude: servers are salespeople. There is no rocket science involved, just simple steps that build on the one before to get to impeccable service that earns you a bigger overall check and 20-25% in tips every time. Co-author John Golde goes so far as to provide ready-to-use phrases and words so that servers can eloquently "paint pictures with words" to create an exceptional dining experience for their guests. Supersizing Your Tips is perfect for: New servers Pros looking for a refresh and recharge Any server wishing to substantially boost earnings Restaurant owners looking to create a positive and rewarding work environment

Go to www.supersizingyourtips.com for blog posts & to sign up for monthly newsletters, highlighting words to help get your creative juices flowing when you are painting a picture of key meals available at your restaurant "