Chapter 5 Establishing a Vision, Mission Statement, Value Proposition, and Elevator Pitch 43
Chapter 6 Operationalizing the Five Star Model 61
Chapter 7 Team Collaboration 73
Chapter 8 Shock Trauma Surgery Teams: A Compare and Contrast View 87
Chapter 9 Team Contract and Agreement 99
Chapter 10 The Key Drivers of Your Business, Forecasting Growth, and Building Your Business Plan 111
Chapter 11 Recruiting, Hiring, and Retaining Good People 123
Chapter 12 Onboarding and Mentoring a New Team Member 139
Chapter 13 Team Dysfunction: The Elephant in the Room 149
Chapter 14 The Leader/Manager Role in Building and Coaching Teams 161
Chapter 15 Wealth Management in the Digital Age 173
Chapter 16 Diverse Teams and Niche Markets 185
Chapter 17 Team Summary 199
Index 211
CURTIS C. BROWN, JR. is a Practice Management consultant with Supernova Consulting. Previously, he spent 30 years with Merrill Lynch in a variety of leadership positions, including National Sales Manager, Regional Director, and Special Assistant to the Chairman and President.
ROBERT KNAPP is the architect of the Supernova model he developed with a team of financial advisors and leaders at Merrill Lynch. He created Supernova Consulting Group, LLC. with the purpose of improving the client experience worldwide. Previously, he was Managing Director of Merrill Lynch where he worked for 34 years.
PRAISE FOR SUPERNOVA ADVISOR TEAMS
"The world of private wealth management has evolved from brokers operating alone to financial advisors practicing within a team. Teamwork can be powerful, but effective teamwork does not happen automatically. Curtis Brown and Rob Knapp have written a book that can help financial advisors put together superior teams. I knew both Curtis and Rob over several decades at Merrill Lynch. They were both highly effective leaders and innovators and their experience and wisdom are now being shared to help others grow professionally." Winthrop Smith, Jr., former EVP, Merrill Lynch and Chairman of Merrill Lynch International; President, Sugarbush Resort
"I had the pleasure to work with Curtis Brown throughout my 20+ year career at Merrill Lynch. He is an innovative leader who has always looked for better ways for financial advisors and their teams to better serve their clients and as a result grow their practices exponentially! Supernova Advisor Teams is not a compilation of ideas and theories. These are proven strategies that you can apply tomorrow to take your team to the next level of achievement and performance!" Robert Dineen, former SVP Private Client Merrill Lynch; and former President/CEO Lincoln Financial Network; Chairman of the Board Cetera Advisors
Supernova Advisor Teams is designed to help financial advisory teams improve productivity and the overall client experience. The authors offer the information, strategies, and tactics needed to create teams that are more aligned. Once teams are aligned a commonality of direction emerges, and the individual energies are in harmony. Excellent teams have a shared vision as well as an understanding of how to complement each other′s efforts.
Supernova Advisor Teams is your extraordinary guide for building extraordinary teams.