Successful Change Management in Health Care: Being Emotionally and Cognitively Ready

ISBN-13: 9780367652159 / Angielski / Twarda / 2022 / 198 str.

Annette Chowthi-Williams; Geraldine Davis

Opis

Change is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of　change within large organisations, explores existing models of change, and emphasises the vital role　of emotional and cognitive　readiness in　successful change management.

Spis treści

1.Change and Health Care.  2.Complexity and Change Management.  3.A Critique of Change Management Theory and Approaches.  4.Critique of Change Management Approaches: Behavioural and Emotionally Centred Models.  5.Emotional Labour and Emotion in Change.  6.Emotional and Cognitive Readiness for Change.  7.Emotional and Cognitive Readiness for Change: New Thinking.  8.Applying the AC-W Change Management Model: Assessing Emotional and Cognitive Readiness for Change.  9.Planning and Implementing Service Development, Improvement and Innovation.  10.Conclusions