Succeeding as a Frontline Manager in Today's Organizations

ISBN-13: 9781648023637 / Angielski / Miękka / 2020 / 436 str.

Ronald R. Sims

Spis treści

• List of Tables
• List of Figures
• Acknowledgments
• CHAPTER 1: The Effective Front Line Manager: What They Do
• CHAPTER 2: On Becoming a Front-Line Manager: “You’re Not in Kansas Anymore”
• CHAPTER 3: Ethics and Doing the Right Thing: The “Buck Stops With You”
• CHAPTER 4: Planning, Organizing, and Controlling
• CHAPTER 5: Decision-Making: How Front-Line Managers Make Things Happen
• CHAPTER 6: Human Resource Management: People Performance Equals Organizational Success
• CHAPTER 7: Change: The Reality for Effective Front-Line Managers
• CHAPTER 8: Leading Through Effective Leadership
• CHAPTER 9: Motivating Employees: Exceeding Performance Expectations
• CHAPTER 10: Building and Leading Effective Groups and Teams
• CHAPTER 11: Communication: Successfully Bridging the Exchange of Information
• CHAPTER 12: Performance Management: Getting the Most Out of Your People
• CHAPTER 13: Conflict, Negotiation, and Organizational Politics: Critical Survival Skills
• CHAPTER 14: Safety and Health: Truly Looking Out for Your Employees
• About the Author