Studying the Organisation and Delivery of Health Services: A Reader

ISBN-13: 9780415340724 / Angielski / Miękka / 2004 / 368 str.

Pauline Allen; Aileen Clarke; Jim Gallacher

Opis

Research into the delivery and organisation of health care is a vital component in the improvement of health services. A wide range of disciplines and methods needs to be deployed to address research questions in this field. This unique Reader brings together thirty examples of high-quality SDO research using a range of disciplines, including organisational studies, epidemiology, sociology, history, health economics, anthropology and policy studies, illustrating the use of qualitative and quantitative approaches and primary and secondary research. Expert editorial commentary highlights different themes and methodological issues. Studying the Delivery and Organisation of Health Services: A Reader covers six main areas of research: ullet Patient and carer centred services: Organising services around the user ullet Patient and carer centred services: User involvement in organising services ullet Workforce issues ullet Evaluating models of service delivery ullet Quality management and the management of change ullet Studying health care organisations. topics covered, the research methods used and their overall significance. This Reader is a companion volume to Studying the Organisation and Delivery of Health Services: Research Methods edited by Naomi Fulop, Pauline Allen, Aileen Clarke and Nick Black also published by Routledge (2001). It makes top-quality, empirical and secondary research readily accessible to health service managers and health care professionals who are interested in research, to health service researchers and to undergraduate and postgraduate students following courses in health and health management studies.

Spis treści

Part 1: Patient- and carer-centred services: Organising services around the user Part 2: Patient- and carer-centred services: User involvement in organising services Part 3: Workforce issues Part 4: Evaluating models of service delivery Part 5: Change management Part 6: Studying health care organisations

O autorze

Pauline Allen, Pauline Allen, Nick Black, Aileen Clarke, Naomi Fulop, Stuart Anderson