Student Workbook for The Administrative Dental Assistant - Revised Reprint

ISBN-13: 9780323875752 / Angielski / Miękka / 2022

Linda J. Gaylor

Spis treści

PART I: Introduction to the Dental Profession 1. Orientation to the Dental Profession 2. Dental Basics

PART II: Communication Skills: Principles and Practices 3. Communication Skills and Tools 4. Written Correspondence and Electronic Communication 5. Patient Relations 6. Dental Healthcare Team Communications

PART III: Managing Dental Office Systems 7. Computerized Dental Practice 8. Patient Clinical Records 9. Information Management and Security 10. Dental Patient Scheduling 11. Continuing Care Program (Recall or Re-care Systems) 12. Inventory Management 13. Office Equipment

PART IV: Managing Dental Office Finances 14. Financial Arrangement and Collection Procedures 15. Dental Insurance Processing 16. Bookkeeping Procedures: Accounts Payable 17. Bookkeeping Procedures: Accounts Receivable

PART V: Managing Your Career 18. Employment Strategies

Appendix: Patient Paperwork