Stress among BPO Employees

ISBN-13: 9786139989010 / Angielski / Miękka / 2018 / 52 str.

Sonal Pathak

Opis

This book gives the insight about inherent element of an organization which is stress among employees. We have discussed here outsourcing industry and it's work culture. Author has explained that how BPO's work culture is responsible to inculcate stress among people which directly affects the performance of an individual and productivity of an organization. This book also incorporates the concepts of differences between factors responsible to generate stress and effects of stress on Male and Females. Here we have discussed the 'Cost Effective Employee Assistance Programs' which should be beneficial for Male and Female differently as their stressors are different.

O autorze

Pathak, Sonal
Dr. Sonal Pathak, is working with Department of Computer Applications, Manav Rachna International Institute of Research and Studies, Faridabad, India in the capacity of Associate Professor. Her total academic experience is 17 years. She has published more than 20 papers in reputed journals and presented many research papers in the conferences.