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Beat the odds with a bold strategy We ve all seen hockey stick business plans before. A future where results sail confidently upward, but with a dip coinciding with next year s budget.
Introduction: Welcome to the Strategy Room 1You are not alone 2The villain is the social side of strategy 4Where is the outside view? 6Making big moves happen 8The journey ahead of us 91. Games in the Strategy Room--and Why People Play Them 13The social side of strategy, in action 15The dreaded hockey stick 17Can we handle the truth? 20Playing the inside game 21Send in the guru 22The wrong problem for human brains 23The biased mind 25Now add social dynamics to the mix 27When the inside view remains unchecked 312. Opening the Windows of Your Strategy Room 37The right yardstick 40Your business lives on a Power Curve 42What we see on the map 44Why you are where you are 49A fresh perspective with the outside view 533. Hockey Stick Dreams, Hairy Back Realities 57The rise of the hairy back 58Getting to yes 60A haircut from finance 60Bold forecasts 62Timid plans 68Corporate peanut butter 70Shooting for the known 70Real hockey sticks 724. What are the Odds? 75The knowable probability of success 77Flight paths of the upwardly mobile 80A tale of three companies 83Where are the odds in the strategy room? 85The push for certainty 87You are your numbers 895. How to Find the Real Hockey Stick 93What's different this time? 94Check the facts 95The odds that matter: Yours 96The 10 variables that make the difference 99Endowment 100Trends 101Moves 102It all matters 103The mobility dashboard 105Know the odds 109Is that all? 1106. The Writing is on the Wall 115A very different conversation about strategy 118Tennis or badminton? 119Industries are escalators 120Change your industry or change industries 123Consider changing locations, too 124Go micro 125The need for privileged insights 127Acting on the writing on the wall 128The four stages of a disruptive trend 130Stage one: Signals amid the noise 132Stage two: Change takes hold 134Stage three: The inevitable transformation 136The hardest stage 136Stage four: Adapting to the new normal 1397. Making the Right (big) Moves 143Big moves are essential 146Corning's story 150Programmatic M&A and divestitures 150Active resource re-allocation 152To re-allocate, you have to de-allocate 156Strong capital programs 156Caution on capex 158Distinctive productivity improvement 158Running fast and getting nowhere 159Differentiation improvement 162Are you playing to your advantage? 165Big moves make for good strategy 1668. Eight Shifts to Unlock Strategy 173From annual planning ... to strategy as a journey 175From getting to "yes" ... to debating real alternatives 177From peanut butter ... to picking your 1-in-10s 181From approving budgets ... to making big moves 184From budget inertia ... to liquid resources 188From sandbagging ... to open risk portfolios 190From "you are your numbers" ... to a holistic performance view 193From long-range planning ... to forcing the first step 196The package deal 198Epilogue: New Life in the Strategy Room 201Acknowledgments 205Appendix 207About our sample and method 207A note on economic profi t and total returns to shareholders 209How the odds look different from the top or bottom 209Life at the top 211Life at the bottom 211Notes 215Index 227
SVEN SMIT is a Senior Partner in Amsterdam. He leads McKinsey Western Europe and, before that, led McKinsey′s Strategy Practice. He is the co–author of the bestselling book Granularity of Growth.
MARTIN HIRT is a Senior Partner in Greater China. He leads McKinsey′s Global Strategy & Corporate Finance Practice.
CHRIS BRADLEY is a Partner in Sydney. He leads McKinsey′s Business Strategy service line.
PRAISE FOR STRATEGY BEYOND THE HOCKEY STICK
"A different kind of book I couldn′t put it down. Inspiring new insights on the facts of what it takes to move a company′s performance, combined with practical advice on how to deal with real–life dynamics in management teams." JANE FRASER, CEO, Citigroup Latin America
"A refreshing new look at what drives corporate performance. Even in fast–growing Internet businesses, people and their interactions are at the core of developing and executing strategies. The ideas shared in this book inspire fresh thinking and bold actions." MARTIN LAU, President, Tencent Technology
"This book is fundamental I have seen hockey sticks in business plans more than I like to admit. The principles laid out here, with compelling data, are a great way around the social pitfalls in strategy development." FRANS VAN HOUTEN, CEO, Royal Philips N.V.
"Sustaining institutions long–term often means determining what must evolve. Strategy Beyond the Hockey Stick provides a roadmap for strategic evolution and a toolkit for identifying big moves that will take already strong organizations to the next level of performance." WENDELL WEEKS, Chairman and CEO, Corning Incorporated
"Every once in a while, a genuinely fresh approach to business strategy appears. Strategy Beyond the Hockey Stick delivers exactly that. Its analysis of the human elements in strategy–making social, psychological, and political cuts to the heart of why most strategies are banal and fail to focus action. If you want to break out of the rut, get this book." PROF. RICHARD RUMELT, UCLA Anderson School of Management
"The great contribution of this book is that it joins the ′hard data′ side to the equally crucial and largely ignored arena of social dynamics and human leadership. It is this rare combo of the ′hard′ and the ′soft′ that makes Strategy Beyond the Hockey Stick so distinctive." PROF. ROBERT KEGAN, Harvard Graduate School of Education