Strategic Information Technology: Best Practices to Drive Digital Transformation

ISBN-13: 9781119484523 / Angielski / Twarda / 2018 / 304 str.

Arthur M. Langer; Lyle Yorks

Opis

Successfully navigate the changing face of the CIO role Strategic Information Technology offers CIOs a handbook for engaging with the senior management conversations surrounding strategy.

Spis treści

FOREWORD

PREFACE

ACKNOWLEDGMENTS

CHAPTER 1 The CIO Dilemma

Business Integration

Security

Data Analytics

Legal Exposure

Cost Containment

Some History

The Challenge

The New Paradigm

Consumerization of Technology: The Next Paradigm Shift   7 The End of Planning

The CIO in the Organizational Context   9 IT: A View from the CEO

CHAPTER 2 IT Drivers and Supporters

Drivers and Supporters

Drivers: A Closer Look from the CIO

Supporters: Managing with Ef ciency

IT: A Driver or a Supporter?   25 Technological Dynamism

Responsive Organizational Dynamism

IT Organization Communications with Others

Movement of Traditional IT Staff

Technology Business Cycle

Information Technology Roles and Responsibilities

Conclusion

CHAPTER 3 The Strategic Advocacy Mindset 41

What Is Strategic Advocacy?

A Political Economy Framework for Contextualizing Strategic Advocacy

Strategic Thinking: A Particular Kind of Mindset

Political Savvy as the Underpinning of Effective Strategic Advocacy

Conclusion

CHAPTER 4 Real–World Case Studies

BP: Dana Deasy, Global CIO

Merck & Co.: Chris Scalet, Senior Vice President and CIO

Covance: John Repko, CIO

Cushman & Wake eld: Craig Cuyar, CIO

Prudential: Barbara Koster, SVP and CIO

Procter & Gamble: Filippo Passerini, Group President and CIO

Cushman & Wake eld: A View from Another Perspective

Conclusion

CHAPTER 5 Patterns of a Strategically Effective CIO

Personal Attributes

Organization Philosophy

Conclusion

CHAPTER 6 Lessons Learned and Best Practices

Five Pillars to CIO Success Lessons Learned

The CIO or Chief IT Executive

Chief Executive Of cer

Middle Management

Conclusion

CHAPTER 7 Implications for Personal Development

Rationale for a Self–Directed Learning Process of Personal Development

Adopting a Developmental Action Inquiry Process for Both Strategic Insight and Mindset Awareness

Testing One s Business Acumen

Thinking Holistically in Terms of Situational Analysis and Synthesis of the Organization s Position

Developing Strategic Mindsets within the Technology Function

The Balanced Scorecard

Conclusion

CHAPTER 8 Digital Transformation and Business Strategy

Requirements without User Input

The S–Curve and Digital Transformation

Organizational Change and the S–Curve

Communities of Practice

Technology Disruption on Firms and Industries

Critical Components of the Digital Organization

How to Assimilate Digital Disruption Technology

Conclusion

CHAPTER 9 Integrating Gen Y Talent

Introduction

Employment in the Digital Economy

Attributes of Gen Y Employees

Benefits of Gen Y Employees

Integration of Gen Y with Baby Boomers and Gen X

Designing the Digital Enterprise

Gen Y Talent from Underserved Populations

Langer Workforce Maturity Arc

Implications for New Pathways for Digital Talent

Global Implications for Sources of Talent

Conclusion

CHAPTER 10 Creating a Cyber Security Culture

Introduction

History

Presenting to the Board

Designing a Cyber Security Culture

Dealing with Compromise

Cyber Security and Responsive Organizational Dynamism

Cyber Strategic Integration

Cyber Cultural Assimilation

Summary

Organizational Learning and Cyber Minded Application Development

Risk and Cyber Security

Risk Responsibility

Cyber and Driver /Supporter Theory

CHAPTER 11 The Non–IT CIO of the Future

Driver–Side Responsibilities New Automation

Conclusion

CHAPTER 12  Conclusion: New Directions for the CIO of the Future

BIBLIOGRAPHY

ABOUT THE AUTHORS

INDEX