Straight Talk : Oral Communication for Career Success

ISBN-13: 9780415802321 / Angielski / Twarda / 2010 / 277 str.

Paul R. Timm;Sherron Bienvenu

Opis

Career success comes to people who are good at giving information, developing strong working relationships, attracting and satisfying customers, working in teams, solving disputes, building consensus for decisions, picking other people's brains for insights, conveying ideas, listening, and building networks of friends and coworkers.

Spis treści

1. Introduction to the Strategic Communication Model: Discover a Strategic Approach  2. Understand and Apply Foundation Skills for Speaking Well  3. Define the Context before Speaking or Participating  4. Consider Media, Source, and Timing Options  5. Select and Organize you Message Content  6. Deliver your Message with Confidence and Impact  7. Create Attractive and Functional Visuals  8. Contribute to Effective Meetings  9. Participate in Effective Conversations and Interviews  10. Evaluate Feedback Needed for Continued Success Reference Tool: Recognizing Gender Differences in Workplace Communication