ISBN-13: 9780071769075 / Angielski / Miękka / 2011 / 272 str.
ISBN-13: 9780071769075 / Angielski / Miękka / 2011 / 272 str.
Put every employee on the path to excellence Solving Employee Performance Problems provides the tools you need to handle the most difficult employees--from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate. Taking a heavy-handed approach to such behaviors might make you feel good for a little while--but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you'll learn how to take ownership of your employees' behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate: