I Software Quality Management.- I.1 Paradigms of Software Quality Management and Software Development.- Process and Product Orientation in Software Development and their Effect on Software Quality Management.- Dynamic Systems Development Method, The Standard for Rapid Application Development.- I.2 Process Oriented Software Quality Management.- A Practical Approach to Continuous Improvement in Software Engineering.- Taking the Temperature on Danish Software Quality.- Test process assessments and improvement.- I.3 Knowledge and Quality Management.- An organizational approach for experience-based process improvement in software engineering: The Software Experience Center.- Knowledge Management: A pragmatic process based approach.- Integrating Knowledge Management and Quality Management.- I.4 Cost Benefit Models for Quality Assurance.- A Cost-Benefit Model for Software Testing.- An Example Cost/Benefit Analysis for Quality Management Systems.- II Certification and Testing.- II 1 Testing Functional and Non-Functional Requirements.- Scalable Acceptance Testing.- Usability Testing — The DATech Standard.- II.2 Testing Web and E-Business Applications.- Ensuring the quality of Web Sites and E-commerce applications.- Pair Programming and Testing in a Medical Web Project.- Testing Web-Based Home Banking Applications.- II.3 Certification and Testing of Embedded and Safety-Critical Systems.- European Standards in the Field of Railway Signalling and their Influence on Software Testing Methods.- Requirements for the Certification of Safety Critical Railway Systems.- Test Environment for Terminal Certification.- Remote Testing of Embedded Software.- III Tools.- Testing Tools, Trends and Perspectives.- Author’s Index.