Soft Management for Decisive Results

ISBN-13: 9783754111567 / Angielski / Miękka / 112 str.

Marco Bensen

Opis

This book describes how an employee-focused leadership, aka. "soft management" or "leadership", will achieve the best economic results for any company. Leadership means taking care of the employees. If you deal properly and correctly with your employees - generously, supportively, trustingly, openly communicating, informing, participating - then employees are more motivated, show greater commitment and accordingly they perform better. A distinction is made between two management styles: On the one hand, "hard management", which creates plans, sets up structures and monitors performance. Focus is on the task. Management is more aggressive and it's all about the bottom line. On the other hand, "soft management", where focus is on employees. It is a humane management that is largely based on emotions and where the focus is on dealing with each other and on communication. It is also shown that soft management is in no way a matter of "continuous softness", "perfect world fuss" or "being nice and gentle". Soft management is about tough facts like performance, goals and results. It takes strong leaders to implement soft management, as managers cannot afford to be insecure and have a lot of self-doubt. Employee-oriented leadership is the true spirit of leadership. The motto "Leadership is simple:" Take care of your people and both your organization and you will be successful "shows the spirit of the author.

This book describes how an employee-focused leadership, aka. "soft management" or "leadership", will achieve the best economic results for any company.

O autorze

Bensen, Marco Marco Bensen has been in management positions in the hotel industry for over 25 years, including many years as General Manager and Area General Manager. His career has taken him through several positions internationally, in various hotel chains and in various cities. In addition to his professional and voluntary activities and experience, Marco has a master's degree and has "processed" hundreds of books, countless reports, journals, texts, theories and online materials on the topics of leadership, organizational development and personal development for decades. His passion for leadership was inspired by countless personal encounters with leaders and fantastic personalities.