Introduction to the Transaction Edition, Preface, 1 Chronic Illness, Technology, and the Hospital, 2 Illness Trajectories, 3 Machine Work, 4 Safety Work, 5 Comfort Work, 6 Sentimental Work, 7 Articulation Work, 8 The Work of Patients, 9 Macro to Micro and Micro to Macro Impacts: The Intensive Care Units, 10 Theoretical Implications, Appendix: Methodological Note, References, Author Index, Subject Index