Social Capital in the Asia Pacific: Examples from the Services Industry

ISBN-13: 9781138352940 / Angielski / Twarda / 2018 / 138 str.

Yuliani Suseno; Chris Rowley

Opis

This examination of social capital in the Asia Pacific provides the context for recognising the cultural, social and economic opportunities and challenges that can potentially enrich our knowledge and understanding of the region. Contributions are drawn from cases based in Thailand, Indonesia, South Korea, China and Australia, for relevant application in the areas of social capital and service-oriented firms in the Asia Pacific. This book was originally published as a special issue of the Asia Pacific Business Review.

Spis treści

Preface  Introduction: reflections on research on social capital and the services industry 1. Spilling the social capital beans: a comparative case study of coffee service enterprises within the Asia-Pacific  2. Disruptive innovation and the creation of social capital in Indonesia’s urban communities  3. Selling trust in cyber space: social networking service (SNS) providers and social capital amongst netizens in South Korea  4. The effect of technology management capability on new product development in China’s service-oriented manufacturing firms: a social capital perspective  5. Beyond ‘know-what’ and ‘know-how’ to ‘know-who’: enhancing human capital with social capital in an Australian start-up accelerator  Conclusion: future directions for research on social capital and the services industry