Smartphone and App Implementations that Improve Productivity

ISBN-13: 9781547416653 / Angielski / Miękka / 2019 / 248 str.

Tahir M. Nisar

Opis

This book will look at the benefits of digital applications in the workplace. It will introduce academic perspectives that link prospective advantages of apps with practical commercial examples.

Spis treści

Preface

Chapter 1 Introduction

Uber: A mobile application

Performance evaluation – App rating system

The drivers – not employees but partners

Flexibility – a key word in Uber’s digital practices

What it all comes down to

Chapter outlines

Chapter 2 Mobile Communications and Big Data

Chapter 3 Management of Enterprise Resource Systems

APP types

Enterprise resource planning

Large and small firms and apps

Chapter 4 Technology and Firm capabilities

Web-conferencing

E-learning

Supply-chain

Marketing

Sales force automation (SFA)

Customer relationship management

Retailing

Personalization and unison

Accessibility

Transparency

Chapter 5 Management Processes and Decision Making

Management

Knowledge Management

Teams

Work design

Business process re-engineering

Human resource management

Control and coordination

Motivation

Communication

Monitoring

Training and worker skills

Health and safety

Strategy

Chapter 6 Apps and Performance Outcomes

Productivity

Workplace efficiency

Overhead costs

Mobility

Collaboration

Creative labor

Chapter 7 Mobility and Work-life Balance

What is work-life balance?

Chapter 8 New Digital Markets and Emerging Business Models

Sharing economy

Mobile banking

Social media

Chapter 9 Conclusion

References

O autorze

Tahir M. Nisar, Southampton Business School, University of Southampton, UK