Shut Up and Listen: A Brief Guide to Clinical Communications Skills

ISBN-13: 9781845860172 / Angielski / Miękka / 2006 / 144 str.

Cathy Jackson

Opis

This concise guide to clinical communication develops a range of generic skills transferable across disciplines and is ideal for students and practitioners alike. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions.