Seven Secrets to WINNING without Losing a Friend

ISBN-13: 9781533140876 / Angielski / Miękka / 2016 / 308 str.

William J. Scarpino

Opis

Do you know how to navigate the everyday interactions with your spouse, kids, peers or even just the store clerk or waiter? These are naturally conflict based and in need of resolution. In Seven Secrets to WINNING Without Losing a Friend, negotiation expert William Scarpino provides vital tools and techniques empowering you to better manage-even thrive in-the conflicts that arise as you go about your daily routine. The secrets he shares-such as personalizing relationships, choosing battles, and focusing on goals-are grounded in proven methods of effective communication and conflict resolution. What really sets this book apart is the universal application of these proven methods. Rather than limit their application to business settings, Scarpino shows how his process works in every kind of daily interaction. He groups rivals, acquaintances, and people close to us collectively as Rasps. Providing practical advice and plenty of real-world examples, Scarpino reveals how to achieve your goal while maintaining healthy, personal relationships with your Rasps.

Zawartość książki może nie spełniać oczekiwań – reklamacje nie obejmują treści, która mogła nie być redakcyjnie ani merytorycznie opracowana.