Selling Safety: Lessons from a Former Front-Line Supervisor

ISBN-13: 9780367421700 / Angielski / Twarda / 2019 / 122 str.

Patrick J. Karol

Opis

Supervisors have the greatest influence on employee behavior and are held accountable for safety performance. Selling Safety: Lessons from a Former Front-Line Supervisor explains the three key characteristics of a successful leader; Vision, Knowledge and Heart.

Spis treści

Introduction. 1. The First Pivotal Moment: I Tolerated Safety 2. Soapbox Safety 3. The Second Pivotal Moment: Safety Becomes Personal to Me 4. The Third Pivotal Moment: I Had to Make Safety Personal to Others 5. Why Sell Safety? 6. Finding Your Vision 7. Communicating Your Vision 8. Tell the Story 9. Know What They Need Most 10. Praise 11. Safety is a Positive 12. Who Are Your Allies? 13. Make Them Feel Something 14. It’s Not About the Numbers 15. Have a “Make Safety Personal” Conversation Conclusion. – Hurdles, Encouragement and My Vision