Introduction 1Part 1: Getting Started with Scrum 5Chapter 1: The Basics of Scrum 7Chapter 2: The First Steps 27Part 2: Scrum Product Development 45Chapter 3: Planning Your Work 47Chapter 4: The Talent and the Timing 67Chapter 5: Release and Sprint Planning 89Chapter 6: Getting the Most Out of Sprints 117Chapter 7: Inspect and Adapt: How to Correct Your Course 137Part 3: Scrum for Any Industry 147Chapter 8: Software Development 149Chapter 9: Tangible Goods Production 169Chapter 10: Services 189Chapter 11: Publishing: A Shifting Landscape 215Part 4: Scrum for Business Agility 225Chapter 12: IT Management and Operations 227Chapter 13: Portfolio Management 247Chapter 14: Human Resources and Finance 273Chapter 15: Business Development 293Chapter 16: Customer Service 313Part 5: Scrum for Everyday Life 323Chapter 17: Dating and Family Life 325Chapter 18: Scrum for Life Goals 345Part 6: The Part of Tens 367Chapter 19: Ten Key Benefits of Scrum 369Chapter 20: Ten Key Factors for Enabling Scrum 377Chapter 21: Ten Key Resources for Scrum 383Index 389
Mark C. Layton is an entrepreneur and certification instructor with 25 years of experience in organizational design.Steven J Ostermiller is a community builder, certified trainer and mentor helping organizations and people become more agile.Dean J. Kynaston is a coach, Certified Scrum Professional, and organizational agile transformation leader.
