Safety Leadership: A Different, Doable and Directed Approach to Operational Improvements

ISBN-13: 9780367698089 / Angielski / Twarda / 2021 / 134 str.

Robert J. de Boer

Opis

The text discusses a different, doable, and directed approach to improve safety, overall organizational performance, as witnessed in various industries across the globe. It will be an ideal reference text for professionals, academicians, students (undergraduate and graduate) in diverse areas such as aviation, nuclear power and human factors.

Spis treści

1 Introduction

1.1 A different, doable and directed approach to safety

1.2 Why you might want to read this book

1.3 Reading guide

2 Your Role as a Leader

2.1 Welcoming ‘bad news’

2.1.1 Creating psychological safety

2.1.2 Avoiding retribution

2.2 Setting the scene

2.2.1 Making sense of the situation

2.2.2 Trading targets for transparency

2.2.3 Circumventing confusion about culture

2.3 Redirecting the safety department

2.4 Conclusion

3 Alignment between rules and reality

3.1 Work-as-Imagined

3.2 Work-as-Done

3.3 The elusive gap

3.4 Identifying gaps

3.5 Closing the gap

3.6 Maintaining alignment between rules and reality

3.7 The soft skills

3.8 Conclusion

4 Effective workplace innovations

4.1 Complexity

4.2 Micro-experiments

4.3 Designing and executing micro-experiments

4.4 Conclusion

5 Staying safe

5.1 Drifting into failure

5.1.1 Competition and scarcity

5.1.2 Decrementalism

5.1.3 Sensitivity to initial conditions

5.1.4 Unruly technology

5.1.5 Contribution of protective structures

5.2 Countering eroding safety margins

5.2.1 Keeping the discussion on risk alive

5.2.2 Building expertise

5.3 Conclusion

6 What to do when things go wrong

6.1 Hearing about incidents

6.2 Understanding the event

6.3 Maximising Learning

6.4 Restoring relations

6.4.1 The triggering event

6.4.2 Three simple questions

6.4.3 The demanding nature of Restorative Practice

6.4.4 If Restorative Practice fails

6.5 Conclusion

7 Taking action

7.1 Ultra-safe industries

7.2 Process industry and road infrastructure

7.3 Construction industry

7.4 Healthcare

7.5 Military

7.6 Regulatory bodies

7.7 Conclusion

References