Introduction 1Part 1: Understanding the Role of Meeting in Business 5Chapter 1: Making Meetings More Effective 7Chapter 2: Matching the Meeting Style with the Meeting Goal 19Chapter 3: Understanding the Full Meeting Continuum 33Chapter 4: Choosing How You Should Meet 45Chapter 5: Using Video in Virtual or Hybrid Meetings 59Chapter 6: Meeting with Global Participants 73Part 2: Setting Up for Success -- What to do Before a Meeting 87Chapter 7: Determining if You Even Need a Meeting 89Chapter 8: Designing the Meeting to Match Your Goals 95Chapter 9: Setting Meeting Expectations 117Part 3: Facilitating an Effective Meeting -- What to do During a Meeting 141Chapter 10: Starting a Meeting 143Chapter 11: Managing the Conversation Flow 167Chapter 12: Pulling Out Even Participation 185Chapter 13: Delivering Your Messages Effectively 201Chapter 14: Stifling Bad Meeting Behaviors 229Part 4: Making a Meeting Worthwhile -- What to do after a Meeting 241Chapter 15: Following Up Effectively 243Chapter 16: Evaluating Your Meeting Effectiveness 253Part 5: The Part of Tens 263Chapter 17: Ten Things to Say to Move a Meeting Along 265Chapter 18: Ten Alternatives to Meeting in a Conference Room 271Chapter 19: Ten Ways to Bolster Participation 277Index 283
Joseph A. Allen, PhD is a professor of industrial and organizational (I/O) psychology at the University of Utah. His articles have appeared in Human Relations, Journal of Business Psychology, and more.Karin M. Reed is CEO of Speaker Dynamics, a corporate communications training firm. She is an Emmy award-winning broadcast journalist.