Role Competency Matrix: A Step-By-Step Guide to an Objective Competency Management System

ISBN-13: 9789811379710 / Angielski / Twarda / 2019 / 168 str.

Mahesh Kuruba

Spis treści

Part I_Introduction.- Chapter 1. Introduction.- Chapter 2. Challenges.- Chapter 3. Competency Management (Expectation from CMS).-  Part II_Role Competency Matrix.- Chapter 4. Measuring Competency.-  Chapter 5. Role Competency Matrix.- Part III_RCM Implementation.- Chapter 6. Implementing RCM (Guidelines for Implementing RCM).- Chapter 7. Change Management.- Part IV_Future of RCM.- Chapter 8. Artificial Intelligence in RCM.- Bibliography.

O autorze

Dr. Mahesh Kuruba is an Information Technology (IT) professional with wide experience in research, consulting, as well as product and application development. He is currently working as a product manager at Digitate, Tata Consultancy Services (TCS). Till recently he was Process Consulting Head for Japan and ASEAN countries. There, Mahesh managed transformation programs, achieving substantial quantitative benefits for various organizations. He also has wide experience in software development and management in both con- ventional and agile methodologies. Mahesh’s doctoral research at the Indian Institute of Technology, Bombay, was on “Productivity loss reduction-based framework for software process improvement.” He was also a visiting scientist at the National Institute of Information and Communications Technology (NICT), Japan, where he pursued research on network security.

Blurb

This book discusses the Role Competency Matrix (RCM), a competency management system framework that helps organizations to quantify and manage workforce competencies and align them to business needs. An objective and transparent system for both employees and managers alike, the RCM helps managers make quantitative decisions to develop strategies for staffing needs, competency development, career progression and succession planning in the workforce. It also helps employees to identify the roles suited to their aspirations and capabilities and to take responsibility for their development.

“The right people for the right roles” is key to effective workforce management, and workforce competencies must be optimally deployed to improve productivity, enhance job satisfaction and reduce attrition. At the same time, information technology (IT) businesses are under constant pressure to respond quickly to the ever-changing technology and business trends.  Although, some organizations take a myopic “hire and fire” approach, in order to succeed, an organization must continually upgrade its workforce’s competencies in line with new demands.