Risk Management for Events

ISBN-13: 9780367260644 / Angielski / Miękka / 2020 / 402 str.

Julia Rutherford Silvers; William O'Toole

Opis

Risk Management for Events is a comprehensive and practical guide which supports academic and professional development programs to prepare individuals for entering or advancement in the international events industry.

Spis treści

About the authors Series preface Preface to this edition List of figures List of tables Part One: Understanding risk management 1. The role of risk management for events Introduction Risk, management, and risk management The role and scope of events The role and scope of event management The integration of risk management and event management Summary Chapter review challenge Practical risk management exercise Key terminology Case study 2. The risk management process, tools, and techniques Introduction The risk management process The tools and techniques for effective risk management Summary Chapter review challenge Key terminology Discussion Topic: Fat Tail Risk and Events Exercise Part Two: The scope of risk management 3. Legal and ethical compliance Introduction Legal responsibility Contracts and other legal documents Statutory and regulatory obligations Event-specific legislation Compliance management Ethical issues Summary Chapter review challenge Key terminology 4. Health and safety Introduction Life safety codes Public health issues Occupational health and safety Summary Chapter review challenge Practical risk management exercise Key terminology Research Exercise 5. Loss prevention, corruption, and security Introduction Loss prevention Contingency and continuity planning Corruption Risk financing and insurance Summary Chapter review challenge Practical risk management exercise Key terminology Case study: The Long Spoon 6. Emergency preparedness Introduction Emergency management Mitigation Preparedness Response Recovery Evacuations Medical emergencies Summary Chapter review challenge Practical risk management exercise Key terminology Part Three: Organizational safeguards 7. Administrative safeguards Introduction Time management Financial management Human resources management Procurement management Systems management Summary Chapter review challenge Practical risk management exercise Key terminology 8. Communications Introduction Communications management Information management Stakeholder management Summary Chapter review challenge Practical risk management exercise Key terminology 9. Marketing issues Introduction Marketing plan Promotions Public relations Sponsorship management Sales activities Summary Chapter review challenge Practical risk management exercise Key terminology Part Four: Operational safeguards 10. Program design Introduction Designing the experience Designing the environment Food and beverage service Entertainment Production elements Summary Chapter review challenge Practical risk management exercise Key terminology 11. Site management Introduction Site selection Site planning and development Infrastructure management Managing the logistics Summary Chapter review challenge Practical risk management exercise Key terminology 12. Attendee and crowd management Introduction Attendee and participant management Crowd management and security Attendee care and comfort Summary Chapter review challenge Practical risk management exercise Key terminology Part Five: Appendices Appendix A: Event concept worksheet Appendix B: Risk register worksheet Appendix C: Site inspection checklist Appendix D: Security plan worksheet Appendix E: Sample instructions for security personnel Appendix F: Emergency plan worksheet Appendix G: Disaster preparedness supply kits Appendix H: Sample change order form Appendix I: Radio protocol Appendix J: Sample contact list Appendix K: Sample incident report form Appendix L: Stakeholder analysis worksheet Appendix M: Site plan worksheet Bibliography Index