Preface 11Prologue Resilience Is . . .Story 1 Why Aren't Things Going Well?! 161. Why Resilience Is Necessary NowStress Wears the Heart Out 28Career Turning Points Are Dangers to the Heart 302. What Is Resilience?Resilience Is 32Three Traits of Someone with High Resilience 33Resilience Is a Psychological Resource Everyone Has 343. Strengthening ResilienceThree Steps to Strengthen Resilience 36Challenges Become Nourishment for Resilience 38Resilience Becomes Stronger Through Practice 41Part 1 Controlling Negative EmotionsStory 2 I See, so I Was Exhausted 441. How to Not Be Swayed by Negative EmotionsStress Makes the Heart Weaker 60Emotions Can Be Controlled 61Don't Seal Off Emotions 622. Negative Is Stronger Than PositiveThe Rumination Phenomenon of Emotions 65The Positive Brain and the Negative Brain 673. Emotions Are Hiding in the Shadows of Problematic BehaviorThe Mechanism of Emotions and Behaviors 704. Irritation and Anxiety Are ContagiousBeware of the Emotional Vampire 73Using Emotional Transmission Daily 745. The Positive Role That Negative Emotions PlayLearn How to Control Your Emotions 766. The Three Methods of Controlling EmotionsCool Your Emotions Down with Breathing Exercises 79Label Your Emotions 80Find a Diversion from Your Negative Emotions 83Part 2 Taming Negative AssumptionsStory 3 How to Hang Out with an Assumption Dog 881. What Are Assumptions?People's Hearts Have Tinted Lenses 106The Mechanisms of Assumptions and Emotions 107Learn to Control Your Emotions 1092. Taming AssumptionsThe Seven Types of Negative Assumptions 110The Righteous Dog (The "Should Be" Mindset) 111The Loser Dog (The Devaluing Mindset) 113The Worrywart Dog (The Pessimistic Mindset) 115The Abandoning Dog (The Powerless Mindset) 117The Apologetic Dog (The Self-Accusing Mindset) 118The Criticism Dog (The Blaming Others Mindset) 120The Apathetic Dog (The Irresponsible Mindset) 122Become Aware of Your Assumptions 1243. Three Ways to Deal with Assumption DogsDealing with Negative Assumptions 126Banish the Assumption Dog 126Accept the Assumption Dog 127Train/Tame the Assumption Dog 127Part 3 Get Social SupportStory 4 Is There Someone Who Can Help You? 1321. Why Are You Unable to Rely on Others?The External and Internal Reasons for Being Unable to Rely on Others 156The Three Features of Workplaces That Are Not Cooperative 157Assumptions Can Hinder Relationships with Others 1582. Get Social SupportBuild Quality Interpersonal Relationships 160Find Five Supporters 1613. Creating an Organization with High ResilienceWhat Are the Requirements for a Resilient Workplace? 1644. Four Factors in Forming Quality RelationshipsRelationships with Cooperation 166Relationships with Respect 167Relationships with Trust 168Relationships with Playfulness 169Part 4 Restoring Your Self-ConfidenceStory 5 Learn How to Work with Confidence 1721. Why Are You Unable to Feel Confident?People Who Are Unable to Take a Step Forward Because They Lack Self-Confidence 186What Happens When You Are Unable to Have Self-Confidence? 187The Reason You Lose Self-Confidence 1882. The Psychological Resources to Heighten Self-ConfidenceIncreasing Self-Efficacy 191What Is Self-Efficacy? 191Self-Efficacy and Resilience 1923. How to Raise Your Self-EfficacyFour Sources of Efficacy Beliefs 194What You Need to Tie Accomplishments to Self-Efficacy 195How to Handle Failure 197Build up Small Achievements 198Examples Increase Confidence 200Encouragement Becomes the Source of Self-Confidence 202Positive Attitudes Stimulate Self-Confidence 203"Places" Where You Can Feel Positive 204Self-Efficacy Can Help 206Part 5 Putting Your Strengths to Good Use at WorkStory 6 What Is My Strength? 2081. Putting Strengths to Good Use and Raising ResilienceWhat Is Strength? 220Look for Strengths Rather Than Weak Points 221Three Ways to Figure Out Your Strengths 2222. What Is a Rewarding Job?The Definition of Working with Resilience 225Three Views on Work 226Start with Putting Your Strengths to Good Use 228Epilogue 2 Years Later 208Conclusion 234References 236
KOJI KUZE joined a foreign company after graduating from Keio University. While there, he studied resilience and became a certified resilience master trainer. After that, he established a school for working adults, and human resources and instructors on resilience. The corporate resilience training was featured in shows like NHK's Today's Close-up and Kansai Television's Super News.