Research and Theory on Workplace Aggression

ISBN-13: 9781107483903 / Angielski / Miękka / 2017 / 410 str.

Nathan A. Bowling; M. Sandy Hershcovis

Opis

Workplace aggression is a serious problem for workers and employers. This volume explores its predictors, contexts, consequences and prevention.

Spis treści

Editors' introduction M. Sandy Hershcovis and Nathan A. Bowling; Part I. The Measurement, Predictors, and Consequences of Workplace Aggression: 1. Measuring workplace aggression Steve M. Jex and Alison M. Bayne; 2. Environmental antecedents of workplace aggression: a review and integration of emotional, instrumental, and normative processes Lisa M. Penney, Allison Martir and Cody Bok; 3. Damaging the workplace: consequences for people and organizations Aaron O. Manier, Kevin Kelloway and Lori Francis; Part II. The Social Context of Workplace Aggression: 4. The effects of the interactions between subordinates' and supervisors' characteristics on subordinate perceptions of abusive supervision: a victimology perspective Mark J. Martinko, Jeremy D. Mackey, Rebecca Michalak and Neal Ashkanasy; 5. From victim precipitation to perpetrator predation: towards a new paradigm for understanding workplace aggression Lilia M. Cortina; 6. Identity matters: contextualizing workplace aggression within a social structural framework Courtney L. McCluney and Lilia M. Cortina; 7. Third-party reactions to workplace aggression Manuela Priesmuth, Marie S. Mitchell and Robert Folger; 8. Spillover and crossover of workplace aggression Meredith Thompson, Dawn Carlson and Jenny Hoobler; 9. Invisible at work: workplace ostracism as aggression Sandra L. Robinson and Kira Schabram; 10. Cross-cultural differences in workplace aggression Xinxin Li and Sandy Lim; Part III. The Prevention of Workplace Aggression: 11. Review and model of coping with workplace aggression Raymond T. Lee and Céleste M. Brotheridge; 12. Prospects for reducing aggressive behavior and other forms of counterproductive work behavior via personnel selection Paul R. Sacket and Oren R. Schewach; 13. Combating workplace aggression via organizational interventions Michael Leiter, Emily Peck and Anne Baccardax; 14. Moving the field of workplace aggression forward: thoughts and recommendations Rima C. Tarraf, M. Sandy Hershcovis and Nathan A. Bowling.