Rational Queueing

ISBN-13: 9780367658557 / Angielski / Miękka / 2020 / 378 str.

Refael Hassin

Opis

This book provides one of the first unified accounts of the dynamic aspects involved in the strategic behavior in queues. The author presents the material in an easy style with mostly non-technical language, emphasizing models and qualitative insights. He describes applications in many practical situations, including supply chains, call centers,

Spis treści

Introduction. Observable queues. Information. Customer decisions. Social optimization and cooperation. Monopoly. Competition. Routing in queueing networks. Supply chains, outsourcing, and contracting. Vacations. Bounded rationality. Bibliography. Indices.

O autorze

Refael Hassin is a professor in the Department of Statistics and Operations Research at Tel Aviv University. A prominent international scholar, Dr. Hassin is well recognized for his contributions in the area of rational queueing. He has received four grants from the Israel Science Foundation to investigate strategic queueing systems. His research interests include discrete optimization and the economics of queues. He received his PhD in operations research (with distinction) from Yale University.