ISBN-13: 9781456593728 / Angielski / Miękka / 2011 / 174 str.
Quick Serve is a step by step guide for New Car dealers to move into a better business model in order to better serve their customers and maximize performance. Car dealers are seeking solutions to improved service absorption or fixed coverage. Customers are seeking better alternatives to getting their vehicles repaired. This book will demonstrate how both can be achieved. Quick Serv will outline several planning tools for re-engineering a car dealers service department for greater profit opportunities. The book will tell you what you need to know to build a Quick Service facility.