ISBN-13: 9781545408018 / Angielski / Miękka / 2017 / 42 str.
ISBN-13: 9781545408018 / Angielski / Miękka / 2017 / 42 str.
This concise manual provides specific steps to better communication through respectfully listening to others and clearly asserting yourself. Also included are steps for speaking effectively to groups, as well as to individuals with communication and hearing problems.