ISBN-13: 9783836446303 / Angielski / Miękka / 2007 / 228 str.
Due to the increasing pressure on companies to change, the introduction ofnew processes in product development is required. Thus, the objective of thepresent work is to provide an approach for defining the optimal introductionprocedure for a new concept, while considering all relevant boundaryconditions. This formal approach is the Introduction Procedure Model, whichenables the user to optimize the transition from the current process state tothe intended process state. To proof its applicability, the IntroductionProcedure Model is verified in an industrial case study. Since the phaseschemes and procedures of the implementation process from literature onlyprovide a high-level view on the implementation procedure, a process modelof the implementation is developed. Although personnel-related implementationactivities (information, motivation, and qualification) are widelytreated in literature, they are only treated qualitatively. Therefore, aquantitative approach is defined to support determining the right strategy forinformation, motivation, and qualification of the personnel. This workaddresses all employees and organizations involved in process improvements.