Quantifying Quality in Primary Care

ISBN-13: 9781857755992 / Angielski / Miękka / 1996 / 257 str.

Opis

An assessment and evaluation of the way practices interpret their legal obligations, the way the management systems within practices run and the quality of the systems and processes that most affect patient care.

Spis treści

Introduction. Quality in Primary Care. Using the tool. Part 1: The patients' experience. Practice demography. Access. Building, environment and equipment. Health promotion and chronic disease management. Prescribing. Record keeping and letters. Part 3: Practice management policies, staff and education. Management policies clinical governance and risk management. Staff employment. Communication and team working. IT and computerised systems. Continuing medical education and personal professional development. Patient and service user involvement.

O autorze

Peter Graves