1. Office safety Ty B. Erickson and Amber D. Masse; 2. Electronic fetal monitoring and patient safety David Miller; 3. Patient safety in the outpatient setting Roger Smith and Mark D. Pearlman; 4. Principles for the safe use of electrosurgery Fidel A. Valea; 5. The obstetric-gynecologic hospitalist Christopher C. Swain and Alan M. Dulit; 6. Transparency and disclosure Sandra Koch; 7. Surgical checklists John Wachtel and Abraham Lichtmacher; 8. What is a high-reliability organization? Joseph C. Gambone and John P. Keats; 9. Powerful tools for quality improvement John P. Keats; 10. Simulation and drills Shad Deering; 11. Rapid response in obstetrics Allison R. Durica and Elizabeth S. McCuin; 12. Regulatory and legal implications Mark S. Defrancesco; 13. Patient safety: a patient's perspective Pamela K. Scarrow; 14. Safety programs in a community hospital – evidence-based medicine meets the realities of private practice Holly S. Puritz; 15. Improving perinatal safety in an integrated healthcare system Hans P. Cassagnol and Harry Mateer; 16. Fatigue and safety Peter A. Schwartz, James W. Saxton and Maggie M. Finkelstein; 17. Just culture in women's health services Michael E. Barfield, Margaret Sturdivant and Karen Frush; 18. Medication safety in obstetrics and gynecology Roseann Richards and Angela Brenner; 19. Improving patient safety through team training Christian M. Pettker and Edmund F. Funai; 20. A systems-based approach to shoulder dystocia safety William A. Grobman; 21. Creating a learning culture: debriefing and root-cause analysis Nancy Chescheir; 22. Safe patient handoffs Diana Behling and Bonnie Dattel; 23. Using clinical scenarios to teach patient safety Dotun Ogunyemi, Bruce B. Ettinger and Steve Rad; 24. Quality and safety in medical education: implementing a curriculum of patient safety and quality improvement in medical education Dotun Ogunyemi.