Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains

ISBN-13: 9781447145363 / Angielski / Twarda / 2012 / 160 str.

Yiannis Nikolaidis

Opis

The concepts of Quality Management (QM) have been used for a long time by manufacturing companies to ensure customers receive a constant and high quality level of products. But what happens with remanufactured or refurbished products? Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains discusses the new, promising area of QM and Reverse Logistics interaction. More specifically, it examines and evaluates a number of QM tools and techniques, which can be applied in practice in order to understand, review and improve any closed-loop supply chain process. Modeling and quantitative methods that can be used by students, practitioners and academics in the Reverse Logistics industry are described. The readers will broaden their scope of thinking in the area of Reverse Logistics, where Quality Management can be applied.

Recenzje

"The focus of this edited volume is to study and appraise quality management tools and methodologies, as well as its applications in the supply chain process. ... The book includes many useful topics and techniques for practitioners and researchers equally. It can be served as a reference guide, and is expected to advance the knowledge in the field of reverse logistics, where quality management can be applied." (S. E. Ahmed, Technometrics, Vol. 56 (4), November, 2014)

Spis treści

1 Reverse Logistics and Quality Management issues: state of the art.- 2 A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation.- 3 Standardization of the Reverse Logistics process: characteristics and added value.- 4 A Framework for Evaluating the Social Responsibility Quality of Reverse Logistics.- 5 Quality Assurance and Consumer Electronics Recycling.- 6 Quality Assurance in Remanufacturing with Sensor Embedded Products.- 7 An RFID integrated quality management system for reverse logistics networks.- 8 Cases of Damage in Third-Party Logistics Businesses.

O autorze

Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.