'Overall, this book is most successful when focusing on the core tenets of ICU care, specifically communication, teamwork, and use of data to drive quality improvement decisions … Many institutions are seeking avenues to hardwire communications, handoffs, transport, and other crucial processes that occur hundreds of times a day for ICU patients. Both payers and patients are closely evaluating ICU quality data, so books such as this one may aid an ICU program in translating good ideas into routine practice.' Andrew C. Faust, Anesthesia and Analgesia
Introduction; Part I. Quality Management of Patient Care: 1. Use of checklists Mark Romig, Asad Latif and Peter J. Pronovost; 2. Daily goal discussions Hans U. Rothen and Matthias Haenggi; 3. Common ICU procedures – central venous catheters insertion and management Davide Bastoni, Maurizio Cecconi and Andrew Rhodes; 4. Use of guidelines and bundles Oliver Kumpf, Felix Balzer and Claudia Spies; 5. Nosocomial/healthcare-associated infections Caroline Landelle and Didier Pittet; 6. Optimal handover of ICU patients Marieke Zegers, Nelleke van Sluisveld and Hub Wollersheim; 7. Diagnostic pathways Hans Flaatten; 8. Transport of ICU patients Carole Schwebel, Claire Fossard and Clémence Minet; 9. Mortality and morbidity conferences Iris Pélieu and Christophe Faisy; 10. Intensive care unit triage Charles Gomersall; 11. End-of-life care Wai-Tat Wong and Gavin M. Joynt; Part II. Quality Management of the ICU: 12. Tools to improve patient safety and adverse events Andreas Valentin; 13. Clinical data management Olaf L. Cremer and Casper W. Bollen; 14. Electronic ICU management systems Brian W. Pickering; 15. ICU staff: needs and utilization Gaetano Iapichino and Dinis dos Reis Miranda; 16. Severity scoring, improved care? Rui P. Moreno and Joana Manuel; 17. Implementation of evidence-based practice Jeffrey M. Singh and Damon C. Scales; 18. Addressing barriers for change in clinical practice Paul R. Barach; 19. Teambuilding Tanja Manser; 20. Conflict management in the intensive care unit Katerina Rusinova and Elie Azoulay; 21. From polio to hospital-wide care – the evolution of intensive care Ken Hillman, Michael Parr and Anders Aneman; 22. Patient and family satisfaction Ruth Endacott; 23. Follow-up after intensive care Folke Sjöberg and Lotti Orvelius; 24. In situ small-scale simulation Pascale Gruber and Rebecca-Lea Smith; Part III. Quality Management on the National (and International) Level: 25. National ICU registries Sten M. Walther and Göran Karlström; 26. Quality indicators Peter van der Voort; 27. Benchmarking: from comparison to performance Bertrand Guidet and Yên-Lan Nguyen; 28. Volume and outcome Yên-Lan Nguyen and Bertrand Guidet; 29. Competence based training and education Francesca Rubulotta and Adrian Wong; 30. Applications of telemedicine in the intensive care unit Rob Boots, Neil Widdicombe and Jeffrey Lipman; Epilogue; Index.