Quality Management

ISBN-13: 9783330653115 / Angielski / Miękka / 124 str.

Mayank Dev Singh; Swati Singh

Opis

This book contains seven chapters. The first chapter is an introduction to quality. It covers introduction, evolution of different quality concepts, definitions & dimensions of quality, understanding of quality management, inspection, quality assurance, quality control & philosophy of different quality guru. Chapter 2 describes quality engineering & management tools, techniques & standards. It covers 7 QC tools & 7 new management quality tools, 5S technique, KAIZEN, Poka Yoke, quality circles, cost of quality, quality management standards & quality awards. Chapter 3 describes total quality management. It covers introduction, definitions of TQM, characteristics and principles of TQM and advantages and barriers of TQM. Chapter 4 explains designing for quality, it covers concurrent engineering, quality function deployment and failure mode & effect analysis. Chapter 5 describes design of experiments, it covers introduction of DOE & taguchi approach, achieving robust design, steps in experimental design. Chapter 6 describes about JIT, lean manufacturing, agile manufacturing, world class manufacturing, TPM, benchmarking, BPR & six sigma. Chapter 7 describes quality in service sectors.

O autorze

Singh, Mayank DevDr. Mayank Dev Singh, working as an Associate Professor in Mechanical Engineering Department at ITM Vocational University, Vadodara. He had completed his PhD in Mechanical Engineering in 2019. He is having a more than 10 years of teaching experience. He had published more than 25 papers in various National & International Journals and Conferences.