Public Sector Marketing Communications Volume I

ISBN-13: 9783031072956 / Angielski / Miękka / 2023

Opis

African nations are seeking ways to build strong institutions that are development-oriented and people-centred. Extant literature has reported the negative consequences of ineffective government communications with the public. In response, this book — the first of a two-volume edited work — focuses on marketing communication themes related to branding, public relations, trade fairs and exhibitions, and public sector communications. Public sector marketing communication plays a crucial role in bridging the gap between society and the government. Building a relationship with the public through appropriate communication tools and platforms is sacrosanct to restoring public sector image and trust. The book supports this effort by sharing conceptual and theoretical research towards the marketisation of Africa’s public sector as it strives to become an effective partner with the public it serves. Together with the second volume, which focuses on traditional and digital perspectives, this collection fills an existing information gap that is evident in Africa’s public sector. 

Spis treści

Part 1: Public Sector Marketing Communications and Brand Management

Chapter 1: Introduction to Public Sector Marketing Communications in Africa

Chapter 2: Public Sector Branding in Africa: Some Reflections

Chapter 3: Marketing Communications Strategies for Public Transport Organisations

Chapter 4: Positioning Public University’s Brand through Marketing Communications: Practical Recommendations and Implications

Chapter 5: Internal Marketing Communications in Ghana’s Public Sector: Conceptualisations and Extension

Part II: Public Relations and Trade Fairs

Chapter 6: Public Relations in the Public Sector in Africa

Chapter 7: Public Relations in Africa’s Public Sector: A Crisis Situational Analysis of South Africa and Nigeria

Chapter 8: Trade Fairs and Exhibitions in the Ghanaian Public Sector: Meaning, Relevance, and Requirements

Part III: Public Sector Communication Ethics and Recommendations

Chapter 9: Public Sector Communication Ethics In Africa

Chapter 10: Conclusion: Effective Public Relations and Brand Communication in Africa’s Public Sector

O autorze

Ogechi Adeola is an Associate Professor of Marketing and Head of the Department of Operations, Marketing and Information Systems at the Lagos Business School, Pan-Atlantic University, Nigeria. 

Paul Katuse is an Associate Professor of Management at the Skyline University College (SUC) School of Business, Sharjah, UAE.

Kojo Kakra Twum is the Head of Department of Business Administration at Presbyterian University College, Ghana.

Blurb

“This book offers valuable insights into effective marketing communications of public goods and governmental services in Africa.” 

—Abel Kinoti Meru, Acting Deputy Vice Chancellor – Academic Affairs and Dean, School of Business, Riara University, Kenya

African nations are seeking ways to build strong institutions that are development-oriented and people-centred. Extant literature has reported the negative consequences of ineffective government communications with the public. In response, this book — the first of a two-volume edited work — focuses on marketing communication themes related to branding, public relations, trade fairs and exhibitions, and public sector communications. Public sector marketing communication plays a crucial role in bridging the gap between society and the government. Building a relationship with the public through appropriate communication tools and platforms is sacrosanct to restoring public sector image and trust. The book supports this effort by sharing conceptual and theoretical research towards the marketisation of Africa’s public sector as it strives to become an effective partner with the public it serves.

Together with the second volume, which focuses on traditional and digital perspectives, this collection fills an existing information gap that is evident in Africa’s public sector.

Ogechi Adeola is an Associate Professor of Marketing and Head of the Department of Operations, Marketing and Information Systems at the Lagos Business School, Pan-Atlantic University, Nigeria. 

Paul Katuse is an Associate Professor of Management at the Skyline University College (SUC) School of Business, Sharjah, UAE.

Kojo Kakra Twum is the Head of Department of Business Administration at Presbyterian University College, Ghana.