Public Management in Britain

ISBN-13: 9780333737415 / Angielski / Miękka / 1999 / 290 str.

David Farnham;Sylvia Horton

Opis

This wide-ranging text analyses the key developments and changes in the management of the major public services in Britain during the 1990s. Designed as a successor to the editors' highly successful Managing the New Public Services, the book places public management and, in particular, the 'Third Way' as adopted by New Labour, in its economic, political and historical context, including the impact of globalization and European integration. Extended case studies illustrate and highlight key stages in the transformation of management and the book concludes with an evaluation and critique of two decades of managerial reform and a discussion of the way forward in the new millennium.

Spis treści

PART 1: THE CHANGING CONTEXTS OF PUBLIC MANAGEMENT.- The Politics of Public Sector Change; D.Farnham & S.Horton.- Globalization, Europeanisation and Management of the British State; S.Cope.- Managing Public and Private Organisations; D.Farnham & S.Horton.- PART 2: MANAGERIAL FUNCTIONS.- Strategic Management in Public Services; K.Isaac-Henry.- Performance Management, Quality Management and Contracts; J.Rouse.- Marketing in the Public Sector; R.Christie & J.Brown.- Human Resources Management and Employment Relations; D.Farnham.- Exploiting Information and Communication Technology; C.Bellamy.- PART 3: CASE STUDIES.- The Civil Service; S.Horton.- Managing Local Public Services; C.Painter & K.Isaac-Henry.- The National Health Service; S.Corby.- Education; D.Holloway, S.Horton & D.Farnham.- Managing the Police; B.Loveday.- Social Services and Community Care; E.Brunsden & M.May.- PART 4: CONCLUSION.- New Labour and the Management of Public Services: Legacies, Impact and Prospects; S.Horton & D.Farnham.

O autorze

SYLVIA HORTON is Principal Lecturer in Public Sector Studies, University of Portsmouth.

DAVID FARNHAM is Professor of Employment Relations, University of Portsmouth.