1. Definitions
1.1 What is communication?
1.2 What is communication competency?
1.3 What is communication psychology?
1.4 Summary and book recommendations
References
2. Classical communication models
2.1 An overview on models of communication
2.2 Communication model by Shannon and Weaver
2.3 Communication model by Schulz von Thun
2.4 Maxim of communication by Grice
2.5 Rules for successful communication by Rogers
2.6 Communication model by Watzlawick
2.7 Summary and book recommendations
1.1 References
2. An integrative communication model of Hargie and collegues
2.1 Basics
2.2 Characteristics of the person
2.3 Characteristics of the situation
2.4 Goals
2.5 Mediating processes
2.5.1.1 Cognitive processes
2.5.1.2 Affective processes
2.6 Response behavior
2.7 Feedback
2.8 Perception
2.9 Summary and book recommendations
References
3. Nonverbal communication
3.1 Haptic signals
3.2 Body language
3.2.1.1 Gestures
3.2.1.2 Head movements
3.2.1.3 Body posture
3.2.1.4 Eye contact
3.2.1.5 Facial expression
3.3 Proxemics
3.4 Physical characteristics
3.5 Summary and book recommendations
References
4. Verbal communication
4.1 Listening
4.2 Questions
4.3 Explanations
4.4 Laughing and humor
4.5 Summary and book recommendations
References
5. Forms of communication
5.1 Intrapersonal communication
5.2 Interpersonal communication
5.2.1.1 Individual communication
5.2.1.2 Mass communication
5.3 Summary and book recommendations
References
Index of persons
Index of subjects
Dr. Jessica Röhner, is a post-doctoral research associate at the Department of Psychology, University of Bamberg, Germany. She studies faking behavior, the validity of indirect and direct assessment procedures, and diffusion model analyses. She has a Ph.D. (with a minor in philosophy) from Technical University of Chemnitz. In 2015 she was awarded the Hogrefe-Poster-Award on Psychological Assessment. Dr. Röhner is the author or coauthor of 7 monographs, 19 book chapters or encyclopaedia entries, and 10 papers in refereed scientific journals.
Available to English readers for the first time, this new edition and translation of the successful German book explains how human communication works in an approachable, understandable way. It begins by explaining the central terms and themes of the established communication models by Watzlawick, Schulz von Thun, and Hargie and his colleagues; then continues by expanding on ideas of verbal and non-verbal communication; and finally ties these things together with a clearly structured summary of communication forms. Intercultural differences, stumbling blocks, and concrete fields of application are explored, while practical examples and discussion points throughout the book provide insightful overviews of the material to consolidate what’s been learned by the reader. Additionally, ancillary learning materials and end-of-chapter questions are available to test the reader’s knowledge.
This book will be useful to both students and professors of psychology as well as those in the field of communication studies, and anyone interested in learning more about the many faces of communication.
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