Project Management Jumpstart

ISBN-13: 9781119472223 / Angielski / Miękka / 2018 / 368 str.

Kim Heldman

Opis

An informative introduction for those considering a career in project management Project Management JumpStart offers a clear, practical introduction to the complex world of project management, with an entertaining approach based on real-world application.

Spis treści

Introduction xiiiChapter 1 Building the Foundation 1The Project Management Journey 2Is It a Project? 3Where Are We Going? 4A Bird's-Eye View 5Know the Structure of Your Organization 8Benefiting from Project Management Practices 14Tools of the Trade 16Understanding Project Processes 18Twenty-first Century Project Management 23What's Old Is New Again 24Constraints 24Where Do You Go from Here? 27Becoming PMP(r) Certified 28Certifying with CompTIA(r)'s Project+ 29Formal Education Programs 29Terms to Know 30Review Questions 31Chapter 2 Developing Project Management Skills 33A Little Bit of Everything 34Communication Is the Key 35Organizing Techniques 35General Management Skills 42People Management Skills 43Communicating Your Style 44Exchanging Information 45Active Listening 49How Many Connections Are There? 51Ten Tips for Communicating Effectively 52Terms to Know 53Review Questions 54Chapter 3 Initiating the Project 55Selecting Projects for Success 56How Projects Come About 57Project Generators--Needs and Demands 58Project Requests 59Business Case 62Selecting and Prioritizing Projects 64Feasibility Study 70Meeting the Stakeholders 71Working with the Project Sponsor 71Documenting Stakeholder Roles and Responsibilities 73Competing Needs of Stakeholders 75Creating the Project Charter 76Purposes for the Charter 76Essential Elements of a Project Charter 78Holding the Project Kickoff Meeting 81Creating the Agenda 82Terms to Know 83Review Questions 84Chapter 4 Defining the Project Goals 85Agreeing on the Deliverables 86Goals and Objectives 86Deliverables 89Discovering Requirements 90The Role of the Business Analyst 91Requirements-Gathering Process 92Critical Success Factors 94Identifying Assumptions and Constraints 96Defining Assumptions 97Defining Constraints 98Creating the Project Scope Statement 99Contents of the Project Scope Statement 100Obtaining Sign-off 102Creating the Project Scope Management Plan 103Creating the Communications Plan 103Terms to Know 105Review Questions 106Chapter 5 Breaking Down the Project Activities 107Constructing the Work Breakdown Structure 108Organizing the WBS Levels 109Work Packages 111Identification Codes 112Outline View 113Defining Tasks and Activities 114Managing the Work 114Activity Sequencing 116Determining Milestones 117Constructing the Responsibility Assignment Matrix 118Estimating Activity Durations 120Expert Judgment 120Parametric Estimating 120Establishing Dependencies 121Constructing a Network Diagram 122Precedence Diagramming 123Activity on Node 124Diagramming Method of Choice 124Terms to Know 124Review Questions 125Chapter 6 Planning and Acquiring Resources 127Planning the Project Team 128Skills Assessment 129Deciding Who's Needed 131Negotiating for Team Members 132Staffing Assignments 134Acquiring Materials, Supplies, and Equipment 135Questions to Ask 136Make or Buy 138Procurement Plan 139Resource Plan 139Contracting for Resources 140Request for Proposal and More 141Soliciting Bids 142Choosing a Supplier 143Awarding the Contract 145Closing Out the Contract 145Terms to Know 145Review Questions 146Chapter 7 Assessing Risk 147Identifying Risks 148Types of Project Risks 150Common Project Risks: Where Are They Hiding? 150Identification Techniques 154Risk Analysis Techniques 160Risk Probability and Impact 160Risk Tolerance 163Planning for Risks 164Responding to Risks 165Escalate 166Accept 166Avoid 166Transfer 167Mitigate 167Exploit 168Share 168Enhance 168Contingency Planning 168Residual and Secondary Risks 169Risk Management Plan 169Terms to Know 171Review Questions 172Chapter 8 Developing the Project Plan 173Creating the Project Schedule 174Project Schedule Assistance 175Project Schedule Components 176Program Evaluation and Review Technique 176Calculating the Critical Path 180Working with the Project Schedule 185Schedule Display Options 189Quality Management Plan 191Documenting the Plan 192Cost of Quality 194Terms to Know 195Review Questions 196Chapter 9 Budgeting 101 197What Makes Up a Budget? 198Project Costs 198Direct Costs vs. Indirect Costs 200Gathering the Docs 200Budgeting Process 201Budget Items 201Budget Woes 202Following the Processes 203Estimating Techniques 204Analogous Estimating 204Bottom-Up Estimating 204Resource Cost Rates 205Parametric Estimating 205Computerized Tools 205Ask the Experts 205Ask the Vendors 206Estimating Costs and Finalizing the Budget 206Questions to Ask 208Finalizing the Budget 208Down Memory Lane 210Are You in Control? 210What's the Cost? 211Budget Approvals 212Establishing a Cost Baseline 212Call It a Plan 214How Big Is It? 215Obtaining Approvals 216Terms to Know 217Review Questions 218Chapter 10 Executing the Project 219Assembling the Team 220Project Team Kickoff Meeting 221Five Stages of Team Development 222Effective Team Characteristics 225Negotiation and Problem-Solving Techniques 226Start at the Beginning 227The Five Approaches to Problem Resolution 228Project Manager's Role in Team Development 230Rewarding Experiences 230Leadership Power 234Gaining Trust and Respect from Team Members 235Professional Responsibility 237Progress Reporting 240Who Gets What? 240Status Reports and Action Logs 240Taking Corrective Action 244Terms to Know 245Review Questions 246Chapter 11 Controlling the Project Outcome 247Change Happens 248How Changes Come About 249Establishing Change Management Control Procedures 251The Purpose of the Change Control System 251Establishing a Change Control Board 253Tracking Changes 254Assessing the Impacts of Change 255Calling in Reinforcements 256Adjusting for Scope and Schedule Changes 256Managing and Revising Costs 259Monitoring and Controlling Project Processes 260Performance-Reporting Tools 260Risk Monitoring 262Is the Project in Trouble? 263Just Say No 263Early Warning Signs 264Terms to Know 265Review Questions 266Chapter 12 Closing the Books 267Happy Endings 268Details, Details 269Breaking Up Is Hard to Do 274Training and Warranty Period 275Implementing the Project 276Documenting Lessons Learned 277Obtaining Project Sign-Off 278Is the Customer Happy? 280Archiving Project Documents 281It's Party Time! 282Agile Project Management 282Agile Roles and Responsibilities 284Sprint Planning 285Daily Standups or Scrum Meetings 286Sprint Review and Sprint Retrospective 287Terms to Know 288Review Questions 289Appendix A Answers to Review Questions 291Chapter 1: Building the Foundation 292Chapter 2: Developing Project Management Skills 292Chapter 3: Initiating the Project 293Chapter 4: Defining the Project Goals 294Chapter 5: Breaking Down the Project Activities 295Chapter 6: Planning and Acquiring Resources 296Chapter 7: Assessing Risk 297Chapter 8: Developing the Project Plan 297Chapter 9: Budgeting 101 298Chapter 10: Executing the Project 299Chapter 11: Controlling the Project Outcome 300Chapter 12: Closing the Books 300Appendix B Sample Project ManagementForms and Checklists 303Glossary 333Index 343

O autorze

Kim Heldman, MBA, PMP, is Senior Manager Information Technology/Chief Information Officer, for the Regional Transportation District in Denver, Colorado. Kim is the author of several books on project management including the bestselling PMP Project Management Professional Exam Study Guide, 9th Edition. You can visit Kim's website at www.kimheldman.com.