ISBN-13: 9780789038036 / Angielski / Miękka / 2008 / 132 str.
ISBN-13: 9780789038036 / Angielski / Miękka / 2008 / 132 str.
Takes the various elements of customer centric marketing and brings them together using the research and case studies from various industries. This book discusses research and concepts to provide practitioners, educators, and students with an understanding of the range of issues relevant to customer centric marketing.