ISBN-13: 9780761910305 / Angielski / Twarda / 1998 / 312 str.
ISBN-13: 9780761910305 / Angielski / Twarda / 1998 / 312 str.
This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.