"Based on research and interviews, the authors explain that the tensions inherent in innovation are continuous instabilities that arise from competing aims: efficiency or flexibility? Consistency or change? Product or purpose? The writers offer practical solutions to effectively manage each tension and better navigate the changing nature of businesses characterised by novelty and uncertainty...The model offered in the book simplifies challenges associated with creating new products and services. The main message is to work smarter, by anticipating the tensions that will arise and facing them head on, thus reducing the risk of having to halt innovation efforts and better position the organisation to overcome complexity." the Financial Times
Series Foreword ix Introduction xi I Charting a Course 1 The Opportunity Paradox: How Can Organizations Capture New Opportunities Most Effectively? 3 2 Parallel Play: Why the Usual Rules of Competition and Strategy Don't Apply in Emerging Industries and Product Categories 19 II Navigating the Path 3 Defer to or Ignore the Data? How Setting Aside Data (Selectively) Can Enable Pathbreaking Innovations 33 4 Crowd Sequencing: How to Accelerate Innovation and Address Uncertainty 45 5 Rational Heuristics: The "Simple Rules" That Leaders Use to Simplify Complexity 57 III Engaging with Stakeholders 6 Framing Innovations Effectively: Making the New Familiar, Then Novel 73 7 Product versus Purpose: A Productive Tension on the Path to Building Brand Advantage 83 8 When It's Time to Pivot, What's Your Story? How to Sell Stakeholders on a New Strategy 99 Conclusion: From Impossible Trade-Offs to Productive Tensions 111 On Theory and Methodology 127 Notes 129 Index 149
Christopher B. Bingham is Philip Hettleman Distinguished Scholar and Professor and Area Chair of Strategy and Entrepreneurship at Kenan-Flagler Business School at the University of North Carolina Chapel Hill. Rory M. McDonald is Thai-Hi T. Lee Associate Professor of Business Administration at Harvard Business School.