Private Security Management: Managing Accounts - Retaining Clients - Growing Businesses

ISBN-13: 9781478767008 / Angielski / Miękka / 2015 / 340 str.

Roy S. Wyatt

Opis

There are many books written informing how to manage. Everyone has their interpretation based on what has worked for them; but how is this actually done? Many books are written informing what needs done versus "how" to actually do it. It's easy to say you need to be creative in your scheduling when you don't have enough bench strength; or discipline someone when they break policy to correct performance. But do you know how to affectively discipline, and is it the right option; and what's being creative in scheduling? Creative to you could mean something totally different to me. You need solid examples and performance tools that work. These managers don't have time to figure out how to get it right. The time it take trying to decipher this can often mean success or failure to the employees, company and themselves. Private Security Management is for the managers that MAKE IT HAPPEN. The one's on the front lines ensuring contract deliverable are carried out with the expected level of service. These managers have many titles from Operation Managers, Area/Field Managers, Site Managers, Account Managers, Regional, Branch or Zone Managers, etc. But their duties are still the same - to successfully manage a team of officers on a single/multiple client sites. Private Security Management is a must have for the managers who interact with the employees and clients continually. Their level of expertise and know-how will have the biggest impact on these overall accounts performance. Learn the tools needed to effectively manage while keeping everyone satisfied in the process.