Preventing Identity Theft in Your Business: How to Protect Your Business, Customers, and Employees

ISBN-13: 9780471694694 / Angielski / Twarda / 2005 / 256 str.

Judith M. Collins

Opis

Preventing Identity Theft in Your Business is a reliable guide to help protect companies, their customers, and their employees from the growing problem of identity theft. Real-life examples show managers and executives how to identify business, customer, and employee identity theft, how these crimes are committed, how best to prevent them, and overall, develop an honest company culture. It also covers how to manage this threat in business reorganizations such as mergers, acquisitions, globalization, and outsourcing.

Recenzje

“plenty to spark introspection and debate” ( Accounting Technician, 25 ^th September 2005)

Spis treści

Preface.

Introduction.

PART I: THE CURRENT STATE OF IDENTITY THEFT.

Chapter 1: What Is an “Identity”?

Chapter 2: Identity Theft: Effects on Victims.

Chapter 3: Identity Crime Is Entrenched.

Chapter 4: Identity Crimes Are Escalating.

Chapter 5: Legal Requirements for Businesses.

Chapter 6: Caveat Lector. Let the Reader Beware.

PART II: IDENTITY THEFT PREVENTION.

Chapter 7: The BISP Plan: Tighten Your Business Borders.

Chapter 8: Begin the Exercises: Identify Your Business Identities.

Chapter 9: Securing the People Front: The Security Job Analysis.

Chapter 10: The People Front: Recruitment for Security.

Chapter 11: The People Front: Personnel Selection for Security.

Chapter 12: The People Front: Select for Motivation.

Chapter 13: The People Front: Select for Integrity and Security.

Chapter 14: The People Front: Select for Interpersonal Skills.

Chapter 15: The People Front: Socialization, Company Culture, and the Realistic Job Preview.

Chapter 16: The People Front: Socializing Newcomers to the Honest Company Culture.

Chapter 17: The People Front: Appraisal and Feedback for Performance and Security.

Chapter 18: The Process Front: Secure Business Information Processes.

Chapter 19: The Property Front: The E–Business Web Site.

PART III: MONITORING IDENTITY THEFT.

Chapter 20: The Customer Security Program.

Chapter 21: E–Commerce “Best Practices” for Customers.

Chapter 22: The Legislative Process.

Chapter 23: The HIPAA Database.

APPENDICES.

Appendix A: The Security Standard Checklist.

Appendix B: Checklist of Team Prerequisites.

Appendix C: Structured and Formal Brainstorming: Step–by–Step Instructions.

Appendix D: Cause and Effect Analysis: Step–by–Step Instructions.

Appendix E: The Security Focus Group Interview.

Appendix F: The Security Job Description.

Appendix G: Industrial and Organizational Specialists in Test Development and Validation.

Appendix H: One Company’s Short– and Long–Term Strategic Plan.

Appendix I: The Information Process: Definition, Description, and Illustration.

Appendix J: The Pareto Analysis: Definition, Description, and Illustration.

Appendix K: Forerunners in the Support of Identity Theft Legislation.

Notes.

Index.

O autorze

JUDITH M. COLLINS, PHD, is Associate Professor of Industrial and Organizational Psychology in the School of Criminal Justice at Michigan State University (MSU), where she teaches information security management. She is also Director of MSU–Business Identity Theft Partnerships in Prevention and the MSU Identity Theft Crime and Research Lab, established in 1999 to work with businesses, law enforcement, and victims of identity theft. She publishes in academic journals, has been a guest on national and local television and radio shows, and is the subject of more than 100 newspaper articles. She is a frequent speaker and conducts law enforcement training throughout the United States.

Blurb

IDENTITY THEFT IN YOUR BUSINESS STOPS HERE

Identified by the FBI as the top crime of the twenty–first century, identity theft is most commonly committed inside the workplace, and the victims are always a company′s employees and customers. Executives, managers, and consultants can now use the latest tools and know–how for combating identity theft with the help of Preventing Identity Theft in Your Business.

Preventing Identity Theft in Your Business presents a comprehensive, four–factor model for implementing an effective information security plan and provides step–by–step guidance on employee selection and training. Brimming with exercises to make each approach easy to implement, this breakthrough guide explores how to:

• Secure personal identification information across four fronts: personnel, processes, proprietary information, and virtual property, such as an e–business Web site
• Implement a comprehensive security model, including Web site risk assessment
• Screen and test employees who have access to sensitive information

Rich with real–world case studies illustrating how identity theft is committed and prevented, Preventing Identity Theft in Your Business clearly demonstrates how you and your employees can foster an honest work culture in your workplace.