Presumptive Design: Design Provocations for Innovation

ISBN-13: 9780128030868 / Angielski / Miękka / 2015 / 448 str.

Frishberg, Leo

Opis

Everything you know about the future is wrong. Presumptive Design: Design Provocations for Innovation is for people "inventing" the future: future products, services, companies, strategies and policies. It introduces a design-research method that shortens time to insights from months to days. Presumptive Design is a fundamentally agile approach to identifying your audiences' key needs. Offering rapidly crafted artifacts, your teams collaborate with your customers to identify preferred and profitable elements of your desired outcome. Presumptive Design focuses on your users' problem space, informing your business strategy, your project's early stage definition, and your innovation pipeline. Comprising discussions of design theory with case studies and how-to's, the book offers business leadership, management and innovators the benefits of design thinking and user experience in the context of early stage problem definition. Presumptive Design is an advanced technique and quick to use: within days of reading this book, your research and design teams can apply the approach to capture a risk-reduced view of your future.

• Provides actionable approaches to inform strategy and problem definition through design thinking
• Offers a design-based research method to complement existing market, ethnographic and customer research methods
• Demonstrates a powerful technique for identifying disruptive innovation early in the innovation pipeline by putting customers first
• Presents each concept with case studies and exploration of risk factors involved including warnings for situations in which the technique can be misapplied

Recenzje

"...persuasive in documenting how this new method can be a universal source of inspiration...I would recommend it to more seasoned practitioners and likely those in corporate settings; but those working in agencies would benefit from its ability to let one do quick deep dives into a new domain." --User Experience Magazine

"Frishberg and Lambdin have discovered the magic glue that binds design thinking to agile. In Presumptive Design, they boil down the essence of both, mix it all together, and package it up with a bow. The result is a clear, powerful, and brilliantly practical process. Product teams who struggle to balance human-centricity with speed will love this book." - Leah Buley, Author, A UX Team of One

"This book lays out a passionate, compelling case about a crucial yet under-recognized truth in human-centered work: the acts of "design" and "research" are inextricable. Thanks to this book's ample theoretical frameworks and practical guidelines we can revel in that entanglement, to the benefit of our products, our designs and our users." - Steve Portigal, Author, Interviewing Users: How To Uncover Compelling Insights

"A handbook for design paratroopers who want to move fast and learn even faster." - Dave Gray, Author, Gamestorming

"Presumptive Design is a powerful approach that has fundamentally changed my perspective on design research. This is a thoughtful and readable book-a comprehensive resource for practitioners, backed by a wealth of relevant research. Overcome project start inertia, embrace failure, and reach consensus quicker with PrD." - Jim Kalbach, Author, Mapping Experiences and Designing Web Navigation

Spis treści

Part 1: Context1. Introducing Presumptive Design2. Design Thinking3. PrD and an Agile Way of Business

Part 2: Principles & Risks4. Design to Fail5. Create, Discover, Analyze6. Make Assumptions Explicit7. Iterate, Iterate, Iterate!8. The Faster We Go, The Sooner We Know9. The Perils of PrD10. Lack of Diversity11. Believing Our Own Stories12. Unclear Objectives13. Losing Our Audience

Part 3: How-To Manual and Recipes14. Master Facilitation15. The Creation Session16. The Engagement Session

Appendix A: The CasesAppendix B: The Art of Box Breaking

O autorze

Leo Frishberg is Principal of Phase II, a Portland, OR based User Experience (UX) and Product strategy consultancy. As Director of UX at athenahealth, he is responsible for driving leading edge efforts to change the US healthcare system. While Sr. Manager, UX at The Home Depot Quote Center, he established a world-class user experience team driving a multi-billion dollar enterprise. At Intel, as Product Design Manager, he led multiple enterprise UX teams responsible for enabling technologies. Leo began the enterprise phase of his career as Principal UX Architect at Tektronix where he established UX as a strategic component of the Logic Analyzer Product line. Learn more about this leading edge design-research method at the companion website to the book Presumptive Design. Charles Lambdin is a User Experience Researcher and Designer at Intel Corporation. He has a Master's in experimental psychology and a PhD in human factors. Most of his publications are in the area of research methodology and statistics.