Practical Business Communication

ISBN-13: 9781137606051 / Angielski / Miękka / 2017 / 182 str.

Emma Sue (Godalming) Prince

Opis

This book provides an accessible guide to the fundamentals of effective business communication. Taking account of the thinking processes which inform the way we interact, it will help you process information more effectively and create stronger relationships and networks.

Spis treści

Introduction: Rethinking Contemporary Business Communication 1. Your Amazing Brain 2. How to Overcome Distraction 3. Working Smarter 4. Effective Email 5. Face to Face Communication 6. Meetings, Presentations and Networking 7. Getting social media right 8. Using the telephone 9. Online Meetings and Conferences 10. The power of the pen 11. Putting it all together.

O autorze

Emma Sue Prince works in employability research and training and runs a membership website that supports teachers and trainers with materials and professional development.

Blurb

The ability to communicate effectively across a variety of mediums is a key skill in the workplace. In recent decades, the way in which we communicate has changed radically and although new technology makes it easier than ever to interact remotely, it can also impede effective communication. One way to counter this is by having a stronger awareness and understanding of how our brain works and how it interprets information.

This book provides an accessible guide to the fundamentals of effective business communication. Taking account of the thinking processes which inform the way we interact, it will help you process information more effectively and create stronger relationships and networks. It contains:

·         Individual chapters which cover the essential skills of face-to-face and online communication, including emails, social media and online meetings

·         Guidance on how to be more productive and overcome distraction

·         A final ‘week in the life’ chapter focusing on how an employee applies their awareness to all the communication scenarios they may experience within a typical working week

·         Questions, tips and exercises throughout to help you check your progress

Emma Sue Prince is a qualified teacher and management development trainer, author and business consultant. She provides employability and education consultancy in emerging economies all over the world, as well as running personal development experiential learning workshops across the UK.