Plunkett's Procedures for the Medical Administrative Assistant

ISBN-13: 9781771721967 / Angielski / Miękka / 2020 / 288 str.

Heather D. Ramsay; Marie Rutherford

Spis treści

Part 1: Introduction to the Health Care Environment

1. Your Future as a Medical Administrative Assistant 2. Health Associations and the Law

Part 2: Tools and Procedures for the Medical Administrative Assistant

3. Reception, Booking Appointments and Clinical Responsibilities 4. Patient Records Management 5. The Telephone and eCommunication Tools 6. Office Correspondence: Mail, Memos, Letters, and Envelopes 7. Health Insurance Plans 8. Financial Records 9. Managing Office Supplies 10. The Procedures Manual 11. Meeting Organization 12. Hospital Records, Requisitions, and Reports

Part 3: Career Development

13. Your Job Search

Appendices: ? Appendix A: Common Abbreviations Used in the Health Care Field ? Appendix B: Laboratory Medicine ? Appendix C: Pharmacology ? Appendix D: Reference Resources