Plan to Win: A Definitive Guide to Business Processes

ISBN-13: 9780333743263 / Angielski / Twarda / 1998 / 289 str.

John Garside

Opis

This book provides a clear and practical approach to creating and implementing cost-effective business processes. Focusing on the key elements of a robust business plan, it defines the core business processes needed in a successful process-driven organisation. The core processes are described supported by diagrams and checklists of essential criteria for designing the process. The book distils the author's extensive experience of business planning across various industry sectors including Dunlop, GKN Technology and Lucas Aerospace.

Recenzje

'This is a thorough and well-thought-out publication capable of giving those with more experience an excellent way of being more methodical, while at the same time taking the novice reader beyond the stage that he or she would normally achieve with other basic guide approaches that are currently available on the market' - Business First

Spis treści

Foreword Introduction Integrated Business Processes Key Elements of a Business Plan Customer Development Process Production Introduction Process Supply Chain Management Industrial Distribution Management Customer Satisfaction and Quality Project Management Finance Management Conclusion References and Bibliography

O autorze

JOHN GARSIDE is Principal Fellow at the Warwick Manufacturing Group, Warwick University. He has had extensive industrial experience spanning Lucas Aerospace, GKN Technology and Dunlop Technology.