Pivoting Government through Digital Transformation

ISBN-13: 9781032439907 / Angielski

Jay Liebowitz

Opis

Organizations, especially governments, should be involved in digital transformation, which takes digitalization to the higher level in terms of being able to deal better with change overall. This book focuses on how government agencies should apply digital transformation efforts to improve overall operations and citizenry impact.

Designing and implementing the digital architecture across levels of government is a herculean task. As governments embark in their digital journey, they need mitigate these risks and manage digitalization in a way that it serves its citizens. That is why this book couldn’t be more timely.— Romina Bandura, Senior Fellow, Center for Strategic and International Studies

Effecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The Covid-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments and engage the public. A range of public services from tax collection to welfare distribution and voting, are benefitting from digitalization

Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components:

• Setting the stage during this great resignation period
• Filling the digital talent pipeline
• Best practices and vignettes
• Looking ahead.

Key chapter contributors from U.S. and foreign governments, as well as state and local governments, discuss how they are coping with today’s environment and how they are using digital transformation efforts to enhance their organization’s effectiveness and digital talent pipeline.

With chapters on theory and practice, this groundbreaking book offers an in-depth analysis of the most innovative approaches to e-government and discusses case studies from local, state, and federal government perspectives. This is an essential guide for government employees, scholars and regular citizens that want to make government work more effectively and democratically in the digital age.

Spis treści

1. Digital Government: The Future is Already Here, It’s Just Unevenly Distributed 2. Developing a Pipeline and Ecosystem for Digital Transformation: Our Federal Government 3. Capacity Building: The Federal Government’s Efforts to Hire and Develop Analytics Staff 4. How Did the Great Resignation Impact Government Jobs? 5. Neurodiversity: An Important Contributor to the Government’s Pivot Through Digital Transformation 6. Promoting and Developing Digital Transformation Toward 2030 7. Developing Students from All Backgrounds in Data Science for the Government 8. Data Science Mentoring without Borders 9. Data Science and Technology Trends for Official Statistics: Opportunities and Challenges 10. Challenges Posed by the Digital Transformation Paths of the Online Access Act in Germany: Implementation and the Need to Raise Awareness 11. The Future of Work in Federal Government Requires Telework 12. State and Local Governments as Employers, Information and Communications Technology Roles, and Developing the Future Public Workforce 13. Data Ethics and Social Responsibility

O autorze

Dr. Jay Liebowitz is the Executive-in-Residence for Public Service at Columbia University’s Data Science Institute. He was previously a Visiting Professor in the Stillman School of Business and the MS-Business Analytics Capstone & Co-Program Director (External Relations) at Seton Hall University. He previously served as the Distinguished Chair of Applied Business and Finance at Harrisburg University of Science and Technology. Before HU, he was the Orkand Endowed Chair of Management and Technology in the Graduate School at the University of Maryland University College (UMUC). He served as a Full Professor in the Carey Business School at Johns Hopkins University. He was ranked one of the top 10 knowledge management researchers/practitioners out of 11,000 worldwide, and was ranked second in KM Strategy worldwide according to the January 2010 Journal of Knowledge Management. At Johns Hopkins University, he was the founding Program Director for the Graduate Certificate in Competitive Intelligence and the Capstone Director of the MS-Information and Telecommunications Systems for Business Program, where he engaged over 30 organizations in industry, government, and not-for-profits in capstone projects.